Testimonials

Mail Communications Group saved our County more than 5 cents per parcel. Our total cost for mailing tax bills in 2009 was less than the previous year, despite the postal rate increase! We also utilized their services for our certified delinquency notices which saved over $1,000 by combining notices with identical names and addresses into common envelopes. The people at Mail Communications Group are top-notch, very professional and great to work with. I plan to use them again next year.

An Illinois County Treasurer

Mail Communications printed and processed our tax bills this year. The bills looked very professional and were in the mail 3 days after the tax file was sent. Their system prints and mails all bills by address which eliminates keeping lender codes current. IT cost 35% less to use MCG than if we did them ourselves. Plus we didn't have to touch a bill.

An Illinois County Treasurer

I wanted to let you know how pleased we were with the entire tax bill process. The decision to go with Mail Communications this year really benefited us. In my opinion every county would be smart to change.

Thanks so much for all of your help.

An Illinois County Treasurer

Thank you for a job PERFECTLY done. We have had numerous calls regarding tax bills and not ONE is due to anything that has to do with Mail Communications Group…just the typical my bill is too high etc!!! Seriously, we greatly appreciate all your hard work. Thanks again. Have a great weekend.

An Illinois County Treasurer

We use MCG. I have never received a complaint and the customer service is great.

A Kansas Hosipital

Initially, we thought your services would be too expensive, but, when we compared your cost vs. what we were spending on postage, labor, statement forms, envelopes, and copier toner, we realized it was an affordable option.

An Iowa Cooperative

Mail Communications Group did an excellent job of allowing us to customize/format the statement to better fit our needs. Our total statement processing/mailing costs went down using MCG.

An Iowa Cooperative

MCG has been a huge saver for our Co-op. We save in time, manpower, money and worries. They make statement processing simple, fast, and so much more economical for us.

An Iowa Cooperative

Mail Communications Group was able to print our tax bills from a file generated by our software and mail them within 72 hours at a cost that was a huge savings to our county. They also used address correction software that cut down on our returned tax bills by 60%. Mail Communications Group is a quick, quality service at a price savings. I will be using them again next year!

An Illinois County Treasurer

This was the first year that the treasurer's office worked with Mail Communications group to design, print and mail our real estate and personal property tax bills. Mail Communications Group staff was very responsive and helpful throughout the design of our statements. They have an excellent understanding of data requirements for electronic processing, relieving county IT staff. The bills were accurate, looked very professional, and service was expedient. Having on-line access to bills prior to mailing was an efficient way to check data, and it reduced production time by two days. Not only did we receive better service from them, but they were also less expensive than companies we worked with in the past.

A Kansas County Treasurer

In 2007 we decided to completely redesign our tax statements to consolidate taxpayer information and make them look more professional. Mail Communications Group worked with us every step of the way to ensure that our new design was exactly what we wanted for our taxpayers. The result was an innovative new look that streamlined our information from multiple pages to just one and also created a cost savings for the county.

A Kansas County Treasurer

A valued business partner - Mail Communications Group fits the description. Mail Communications Group processes and mails approximately 35,000 vehicle renewal notices each month for the citizens of our Iowa County. The programming logic is extremely complex and changes, based on legislative mandate, are the norm. Mail Communications Group handles the monthly process and frequent change requests efficiently and consistently meets and exceeds all of our stringent demands. The associates we work with at Mail Communications Group are very professional and provide the kind of tender loving care that makes us feel as if we are their only customer. We value our partnership with Mail Communications Group and I can, without hesitation, give them my highest recommendation.

A Large Iowa County

The people at MCG are top-notch, very professional and great to work with. I plan to use them again next year.

An Illinois County Treasurer

Mail Communications Group began processing our statements for us and we have been extremely pleased with them. They are courteous, professional, timely, and most importantly, affordable. Our members receive their statements on a timely basis and we receive reports from Mail Services in regard to billing information and address changes as soon as the statements are mailed. We have also begun using their e-statement service and this has been well received by our members. They can view and print their e-statement as soon as the file is received by Mail Services. In our case, this is on the first of the month.

We are currently offering a loan promotion and could insert our promotional pieces to members age 18-70. This allows us to utilize target marketing and saves us postage in the process. In summary, we are very happy!

A Wisconsin Credit Union